Autor
Valarie A. Zeithaml
Valarie A. Zeithaml foi um autor.
Entre as obras mais associadas a Valarie A. Zeithaml está Services marketing. Sua obra costuma ser ligada a customer services, service industries e marketing.
2Livros encontrados
Outros nomes
V. A. ZeithamlValarie ZeithamlZeithaml, ValarieZeithaml, Valarie A.
Temas e assuntos
Customer servicesService industriesMarketingServices (Industrie)Service à la clientèleQuality control
Obra em destaque
Editoras frequentes
Autores relacionados
Obras
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