Building an Enterprise Chatbot

In the next sections, you'll design and implement the backend framework of a typical chatbot from scratch. You will also explore some popular open-source chatbot frameworks such as Dialogflow and LUIS. The authors then explain how you can integrate various third-party services and enterprise databases with the custom chatbot framework. In the final section, you'll discuss how to deploy the custom chatbot framework on the AWS cloud.

• Identify business processes where chatbots could be used
• Focus on building a chatbot for one industry and one use-case rather than building a ubiquitous and generic chatbot 
• Design the solution architecture for a chatbot
• Integrate chatbots with internal data sources using APIs
• Discover the differences between natural language understanding (NLU), natural language processing (NLP), and natural language generation (NLG) 
• Work with deployment and continuous improvement through representational learning